Privacy Policy

Effective Date: June 2026 · Climate-B Ventures

This Privacy Policy describes how Climate-B Ventures ("we", "us", or "our") collects, uses, and protects your information when you use the Apada Sahayak mobile application and website (collectively, the "App"). By using the App, you agree to the practices described in this policy.

For questions or concerns, contact us at support@apadasahayak.com.

1. Information We Collect

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Phone Number — Collected during OTP-based registration to verify your identity and create your account.

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GPS Location — Collected when you use hazard-reporting features or view the risk map. Location data is used solely to tag your reports to a geographic area and display relevant local hazards.

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Photos — User-submitted images attached to hazard event reports to provide visual context for the community.

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Device Information — Device type and operating system version, collected to diagnose technical issues and improve app performance.

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Google Account Information — If you choose to sign in with Google, we receive your name and email address from Google Sign-In to create or link your account.

2. How We Use Your Information

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Authentication — To verify your identity via OTP and enable secure login to the App.

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Hazard Reporting — To associate your submitted reports with a geographic location on the community hazard map, making them visible to other users in the affected area.

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Push Notifications — To send you timely alerts about hazard events in your area via Firebase Cloud Messaging (FCM). You can manage notification preferences within the App.

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App Improvement — Device information is used to identify and resolve technical issues, ensuring the App functions reliably for all users.

3. Third-Party Services

We use the following third-party services to operate the App. Each has its own privacy policy, which we encourage you to review.

Service	Purpose
Amazon Web Services S3	Secure cloud storage for user-submitted photos and media
Google Sign-In	Optional OAuth-based account authentication
Firebase Cloud Messaging	Delivery of push notifications to registered devices
Google Maps	Interactive hazard map display and geolocation features

4. Data Retention

Your personal data is retained for as long as your account remains active. If you request account deletion — via the in-app option or through our account deletion page — your data will be permanently and irreversibly deleted within 30 days of the confirmed request. This includes your profile information, submitted hazard reports, uploaded photos, and device registration data.

5. Your Rights

You have the right to:

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Access — Request a copy of the personal data we hold about you.

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Correction — Request correction of any inaccurate or incomplete data.

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Deletion — Request permanent deletion of your account and all associated data.

To exercise any of these rights, contact us at support@apadasahayak.com or use the account deletion page.

6. Children's Privacy

Apada Sahayak is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take prompt steps to delete that information from our systems.

7. Data Security

We implement industry-standard security measures to protect your personal data, including encrypted transmission (HTTPS), secure cloud storage (AWS S3), and token-based authentication. However, no method of data transmission or storage over the internet is 100% secure, and we cannot guarantee absolute security.

8. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 (DPDP Act). Any disputes relating to this policy shall be subject to the exclusive jurisdiction of courts in India.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in the App, our practices, or applicable law. We will notify you of any significant changes via the App and by updating the effective date above. Continued use of the App after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us

Climate-B Ventures

Email: support@apadasahayak.com

We aim to respond to all privacy-related enquiries within 5 business days.